DOG BOARDING @ THE ANIMAL LODGE

For your dog’s safety, we require your dog(s) to be vaccinated before boarding with us. We require a A valid core vaccination – Canine Distemper Virus, Canine Parvovirus, Canine Adenoviruss, Canine Parainfluenza Virus & Leptospirosis (serovars: canicola, grippotyphosa, icterohaemorrhagiae, pomona) done no more than 12 months and no earlier than 14 days before the start of their boarding.

We will need proof of vaccination (image of vaccination card) to be WhatsApped to us before the start of your dog’s boarding.

Kennel Cough (also known as canine infectious tracheobronchitis) is a highly contagious respiratory disease. You are encouraged to vaccinate your dog(s) against kennel cough. This should be done at least 14 days prior to start of boarding date to allow your dog sufficient time to build up immunity.

We do not require a pre-assessment for boarding at The Animal Lodge.

However, in the interests of safety for your dog, our staff and other dogs using our facility, if you believe your dog has behavioural or other issues that require special handling, please contact us prior to booking to ensure we are able to adequately care for your dog.

We do not socialize our boarding guests at The Animal Lodge to prevent accidents from happening but don’t worry, your furkid will get to play with us humans and receive lots of love and cuddles!

We feed boarding dogs a premium grade kibble that may contain chicken fats, chicken, anchovy and sardine meal. If your dog(s) has a sensitive digestive system or has any known allergies, we advise you to provide an alternative food supply sufficient for the duration of your dog’s stay

We feed twice a day, a morning feed between 9am to 10am and an afternoon feed between 4pm to 4.30pm. 

We treat all boarding dogs with a tick & flea prevention treatment upon check-in as a compulsory preventive measure.

However, if your dog is already protected, we will not need to do so at check-in. Please do let us know if your dog needs to be administered a dose during his stay with us, just let us know the required dosage, administration instructions and provide us the meds you use.

As this treatment is only prophylactic, we accept no responsibility for any tick and flea related problems that may occur during/after the stay

Yes, we do! 24-hour live CCTV access is included in our rates, you’ll be able to view your pet anytime during his stay as long as you are have internet access.

We will send you the instructions and log-in details as part of your check-in procedures.

We provide an elevated bed, food and water bowls. If your furkid is other than grass trained, please bring the necessary (e.g. pee tray. pee pads) to make your dog more comfortable!

We do have limited storage, so just bring what your dog absolutely needs! We will not be responsible for any loss/damage of any of these items.

We walk and exercise our boarding dogs individually during working hours, but the exact time will vary, depending on the weather.

We will notify you immediately if your dog experiences problems adjusting e.g. poor appetite, anxiety, etc.

Any small issues such as superficial cuts, skin rashes, eye/ear infections, abrasions and cuts will be managed by our resident vet nurses

Our front office will only be open from 9am to 6pm, our phones and Whatsapp will only be manned during office hours.

However, our caregivers are onsite 24/7 and will alert the duty manager should any emergency situation arise.

The welfare of your dog is always our top priority.

Should any medical emergency requiring urgent action arise during your dog’s stay with us, e.g., physical collapse, suspected stomach bloat, etc, we will make reasonable efforts to contact you and your emergency contact. However, if we are unable to, we will seek immediate veterinary attention for your dog(s) at the nearest available veterinary clinic.

Transport will be charged for each vet run and Mutts & Mittens is not liable for any medical expenses incurred for any dog(s) left in our care

Yes! We work with a small number of trusted transporters with reasonable rates that have been thoroughly vetted. We will connect you with them to arrange pick up and drop off times. You can make payment directly to them.

The time slot for drop off is between 10am to 1pm, and pick up is between 2pm to 4pm.

For import / export: We will liaise with the pet transport on your behalf.

Mutts & Mittens Pte Ltd is GST registered and the prices listed on this website are subjected to GST. 

Payment needs to be received within 3 days to confirm your booking. We accept bank transfer and mobile payment such as PayNow, PayLah, OCBC Pay Anyone, etc

Boarding fees for the duration of the booked stay must be paid in full before check in. Extensions of stays must be paid in full before checking out. Additional charges including but not limited to, medical services, food supplements, vet charges must also be paid in full before checking out.

For your cat’s safety, we require your cat(s) to be vaccinated before boarding with us. We require a valid FVRCP vaccination – Feline Viral Rhinotracheitis, Feline Calicivirus and Feline Panleukopenia (Feline Distemper). Your cat(s) should have been vaccinated against the above viruses no more than 12 months prior to check-in but no sooner than 14 days before the start of boarding.

We will need proof of vaccination (image of vaccination card) to be WhatsApped to us before the start of your cat’s boarding.

We do not require a pre-assessment for boarding at Joo Chiat.

However, in the interests of safety for your cat, our staff and other cats using our facility, if you believe your cat has behavioural or other issues that require special handling, please contact us prior to booking to ensure we are able to adequately care for your cat.

We do not socialize our boarding guests at Joo Chiat to prevent accidents from happening but don’t worry, your furkid will get to play with us humans and receive lots of love and cuddles!

We feed boarding cats a premium grade kibble that may contain chicken fats, chicken, anchovy and sardine meal. If your cat(s) has a sensitive digestive system or has any known allergies, we advise you to provide an alternative food supply sufficient for the duration of your cat’s stay

We feed twice a day, a morning feed between 9am to 10am and an afternoon feed between 4pm to 4.30pm.  

We treat all boarding cats with a tick & flea prevention treatment upon check-in as a compulsory preventive measure.

However, if your cat is already protected, we will not need to do so at check-in. Please do let us know if your cat needs to be administered a dose during his stay with us, just let us know the required dosage, administration instructions and provide us the meds you use.

As this treatment is only prophylactic, we accept no responsibility for any tick and flea related problems that may occur during/after the stay

Yes, we do! 24-hour live CCTV access is included in our rates, you’ll be able to view your pet anytime during his stay as long as you are have internet access.

We will send you the instructions and log-in details as part of your check-in procedures.

We provide food and water bowls. If your furkid is toilet-trained, please bring the necessary to make your cat more comfortable!

We do have limited storage, so just bring what your cat absolutely needs! We will not be responsible for any loss/damage of any of these items.

We will notify you immediately if your cat experiences problems adjusting e.g. poor appetite, anxiety, etc.

Any small issues such as superficial cuts, skin rashes, eye/ear infections, abrasions and cuts will be managed by our staff

Our front office will only be open from 9am to 6pm, our phones and Whatsapp will only be manned during office hours.

In case of emergencies the duty manager will be activated and necessary attention taken.

The welfare of your cat is always our top priority.

Should any medical emergency requiring urgent action arise during your cat’s stay with us, e.g., physical collapse, suspected stomach bloat, etc, we will make reasonable efforts to contact you and your emergency contact. However, if we are unable to, we will seek immediate veterinary attention for your cat(s) at the nearest available veterinary clinic.

Transport will be charged for each vet run and Mutts & Mittens is not liable for any medical expenses incurred for any cat(s) left in our care

Yes! We work with a small number of trusted transporters with reasonable rates that have been thoroughly vetted. We will connect you with them to arrange pick up and drop off times. You can make payment directly to them.

The time slot for drop off is between 10am to 1pm, and pick up is between 2pm to 4pm.

For import / export: We will liaise with the pet transport on your behalf.

Mutts & Mittens Pte Ltd is GST registered and the prices listed on this website are subjected to GST.

Payment needs to be received within 3 days to confirm your booking. We accept bank transfer and mobile payment such as PayNow, PayLah, OCBC Pay Anyone, etc

Boarding fees for the duration of the booked stay must be paid in full before check in. Extensions of stays must be paid in full before checking out. Additional charges including but not limited to, medical services, food supplements, vet charges must also be paid in full before checking out.